Before You Install: 4 Questions to Ask Your HVAC Contractor

An air conditioner installation is a significant investment in your home's comfort and value. Before you commit, it’s vital to ensure you are hiring a trustworthy and qualified professional. Asking the right questions upfront can save you from costly headaches and ensure a high-quality result. We want you to feel confident in your decision.

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Are You Licensed, Insured, and Certified?

This should always be the first question. Proper licensing and insurance protect you and your home from any potential liability or accidental damage during the installation. As a veteran-owned and operated company, we pride ourselves on professionalism. Our team is fully licensed, insured, and brings over 20 years of experience to every job.

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How Will You Determine the Right Size Unit?

A common mistake is installing a unit that is too large or too small. An improperly sized AC will struggle to cool, use excess energy, and fail prematurely. We don't guess. Our technicians perform a detailed load calculation, analyzing your home's square footage, insulation, and layout to find the perfectly sized system.

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What Warranties Do You Offer?

You need to know what's protected. Ask about both the manufacturer's warranty on the equipment and the contractor's warranty on their labor. We stand behind our work with a 100% satisfaction guarantee and offer robust 10 and 12-year parts warranties, ensuring your new air conditioner installation is protected for the long haul.

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Do You Offer a Maintenance Plan?

The installation is just the beginning. To keep your new system running efficiently and maintain its warranty, regular service is essential. Ask if the contractor offers a maintenance plan. Our plans are designed to protect your investment, catch small issues before they become big problems, and ensure your comfort all year long.

Choosing the right contractor is as important as choosing the right brand. At Patriot Heating and Cooling, we are dedicated to providing honest answers and exceptional service to our neighbors in the Shenandoah Valley. When you're ready for an air conditioner installation done right, you can trust our team's discipline and dedication.

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